Returns and Exchanges

Luxury Closet, returns and exchanges policy ensures you are completely satisfied with your purchase. If for any reason you are not satisfied, you can return or exchange your item  within 14 days of receipt.

Conditions for Returns and Exchanges

• Items must be returned in their original condition, with all tags attached and any packaging included.
• Items must not be worn, altered, or damaged.
• Items must be returned with a copy of the original receipt.

Return Process

1. To initiate a return or exchange, please contact our customer service team at fashion@luxurycloset.shop
2. Our customer service team will provide you with a return authorization number (RAN) and instructions on how to return your item.
3. Once we receive your returned item, we will inspect it to ensure it meets the conditions for return.
4. If your return is approved, we will issue a refund to your original payment method or exchange your item for another item of your choice.

Please note that the following items are not eligible for returns or exchanges:

• Items that have been worn, altered, or damaged
• Items that are on sale or clearance
• Items that are custom-made or personalized

Exchanges

If you would like to exchange your item for a different size or color, please follow the same return process as outlined above. Once we receive your returned item, we will ship the new item to you free of charge.

Refunds

Refunds will be issued to the original payment method used to purchase the item. Please allow up to [Number] business days for your refund to be processed.

Shipping Costs

• You will be responsible for the cost of shipping your returned item to Luxury Closet.
• We will cover the cost of shipping the exchanged item to you.

Customer Service

If you have any questions about our returns and exchanges policy, please contact our customer service team at fashion@luxurycloset.shop