Privacy Policy

The Luxury Closet Privacy Policy

At Luxury Closet, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (luxurycloset.shop), make a purchase, or interact with us through other channels.  

Information We Collect

• Personal Information: When you interact with us, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.  
• Browsing Information: We may also collect information about your browsing behavior on our website, such as the pages you visit, the products you view, and the search terms you use. This information may be collected through cookies and other tracking technologies.   
• Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system   

How We Use Your Information

We use your personal information to:

• Process your orders and fulfill your purchases   
• Communicate with you about your orders, including order confirmations, shipping updates, and returns   
• Provide you with customer support
• Personalize your shopping experience
• Send you marketing communications, such as newsletters and promotional offers (you can opt-out of these communications at any time)   
• Improve our website and services
• Protect against fraud and other illegal activities

Disclosure of Your Information

We may share your personal information with:

• Third-party service providers who assist us with our business operations, such as shipping carriers, payment processors, and marketing platforms   
• Our business partners, such as other retailers who may offer complementary products or services
• Law enforcement agencies or other authorities if required by law

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.   

Your Rights

You have the right to:

• Access your personal information   
• Correct any inaccuracies in your personal information
• Request the deletion of your personal information   
• Opt-out of marketing communications

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.   

Contact Us

If you have any questions about this Privacy Policy, please contact us at fashion@luxurycloset.shop. You can also refer to our returns and exchanges policy here